Privacy policy
Data controller
Delicommerce S.L., Spanish tax identification number B86490026, with its registered office at Calle Marqués de la Valdavia 97, 28100 Alcobendas, Madrid, Spain, is the controller of personal data collected through www.cavesdevinho.pt. Contact: info@cavesdevinho.pt and +34 911 260 812.
Data processed and purposes
We may process the data you provide when placing an order, creating or using an account, requesting assistance or contacting us: your name, contact details, delivery and billing addresses, order details and communications. The store may also collect technical browsing information through cookies and similar technologies, as explained in the Cookie policy.
We use data to process payments and orders, deliver products, issue invoices, provide customer support, manage returns and warranties, protect store security and comply with legal obligations. Marketing communications are sent where there is a legal basis to do so; you may object or unsubscribe using the link in the messages or by email.
Legal bases and recipients
Depending on the purpose, processing is based on performance of the contract, compliance with legal obligations, duly assessed legitimate interests or consent where required. Necessary data may be shared with providers supporting the store's operation, such as the ecommerce platform, payment services, carriers, technical support and technology services. Each entity receives only the data needed for its function, in accordance with applicable data protection rules.
Retention and transfers
We retain data for the period necessary for the stated purposes and the retention periods required by law, including those relating to invoicing, warranties and defending rights. Some providers may process data outside the European Economic Area; where applicable, these transfers must rely on the safeguards provided for in the General Data Protection Regulation (GDPR).
Your rights
Under the GDPR, you may request access, rectification, erasure, restriction or portability of your data, object to certain processing and withdraw consent where it is the basis for processing, without affecting the lawfulness of prior processing. To exercise your rights, write to info@cavesdevinho.pt. We may request additional information strictly necessary to confirm your identity.
If you believe your rights have not been respected, you may lodge a complaint with the competent supervisory authority, including the Portuguese National Data Protection Commission (CNPD) or the competent authority in Spain.
Updates
This policy may be updated to reflect changes to services, providers or legislation. Consult this page for the current version.
